Shipping Policy

Last updated: 1 September 2026

Thank you for shopping with DontplayplaySG.

We currently ship orders to customers in Singapore.

Shipping options

We currently offer the following shipping options within Singapore:

Standard Shipping

• Shipping fee: USD $3.00
• Estimated delivery: 3–5 business days

Express Shipping

• Shipping fee: USD $10.00
• Estimated delivery: 1–2 business days

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Processing time

Orders are generally processed and prepared for shipment after payment has been successfully received.

Processing times may vary during periods of high order volume, product launches, promotions, or public holidays.

Delivery times

The delivery times shown above are estimated transit times and are not guaranteed.

Once an order has been handed over to the delivery service, delivery times may be affected by circumstances outside our control, including delays caused by the carrier, weather, public holidays, or other unforeseen circumstances.

Delivery address

Please ensure that your shipping address is accurate and complete when placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Lost or damaged parcels

If your parcel appears to be lost, damaged, or has not arrived within a reasonable period after the expected delivery date, please contact us with your order number.

We will assist in contacting the relevant delivery service and investigating the shipment.

International shipping

International shipping
Shipping availability depends on the market and destinations currently enabled in our store. For the Singapore market, we currently offer the shipping options shown above. If international shipping is available for your destination, the applicable shipping methods and charges will be displayed at checkout.

Contact us

If you have any questions regarding shipping or delivery, please contact us through the contact information provided on our online store.