Terms of Service

Last updated: 1 September 2026

Welcome to DontplayplaySG. By accessing or using our online store and purchasing our products, you agree to these Terms of Service.

1. About our store

DontplayplaySG sells collectible card game accessories and related products through our online store to customers in Singapore and other destinations where shipping is available.

Our products are intended for collectors, card game enthusiasts, and customers who want to display and protect their trading cards.

2. Product information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information on our store are accurate.

However, colours and product appearance may vary slightly depending on your device, screen settings, lighting, and photography.

We reserve the right to correct errors, update product information, or change product availability and pricing at any time before an order is accepted.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

An order is subject to availability and successful payment.

We reserve the right to refuse or cancel an order where necessary, including in circumstances involving pricing errors, product availability issues, suspected fraudulent activity, or other exceptional circumstances.

If we cancel an order after payment has been received, we will arrange an appropriate refund to the original payment method.

4. Prices and payment

All product prices displayed on our store are in United States Dollars (USD) unless otherwise stated.

Shipping charges are shown separately at checkout.

You are responsible for providing accurate payment and billing information. Payment must be successfully completed before an order can be processed.

5. Shipping and delivery

We currently offer shipping to destinations enabled in our store.

Available shipping methods, charges, and estimated delivery times are displayed at checkout.

Delivery times are estimates and are not guaranteed. Delays may occur due to circumstances outside our control, including carrier delays, public holidays, weather, or other unforeseen events.

Please refer to our Shipping Policy for additional information.

6. Returns and refunds

Returns and refunds are subject to our Return and Refund Policy.

Eligible returns must generally be requested within 7 days from delivery and meet the conditions stated in that policy.

Orders may generally be cancelled within 15 minutes of placing the order, provided the order has not already been fulfilled or processed for shipment.

7. Product use and responsibility

Customers are responsible for using our products appropriately and for their intended purpose.

We are not responsible for damage to trading cards or other personal property resulting from improper use, misuse, accidents, modifications, or failure to follow any product instructions.

8. Intellectual property

Unless otherwise stated, the content of our online store, including our original product images, graphics, logos, written content, designs, and other materials, belongs to or is licensed to DontplayplaySG.

You may not reproduce, copy, modify, distribute, or commercially exploit our original content without our permission.

9. Website use

You agree not to use our website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the operation of our store.

You must not attempt to gain unauthorised access to our website, accounts, systems, or customer information.

10. Third-party services

Our store may use third-party services, payment providers, delivery providers, applications, or other services.

Your use of those services may also be subject to the terms and policies of the relevant third-party provider.

11. Limitation of liability

To the extent permitted by applicable law, DontplayplaySG will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our products or website.

Nothing in these Terms of Service is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

12. Changes to these terms

We may update these Terms of Service from time to time.

Any updated version will be published on our online store with a revised "Last updated" date.

13. Governing law

These Terms of Service are governed by the laws of Singapore.

Any disputes will be subject to the applicable laws and jurisdiction of Singapore, subject to any mandatory rights or protections available to consumers under applicable law.

14. Contact us

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our online store.